How to increase internet safety?
Log in to the Internet banking only via the official URL https://ib.vub.sk. Do not open emails from unknown recipients, suspicious attachments, or unknown links embedded in messages. VÚB Bank will not ask you under any circumstance to your password, card number, or any personal information by email. Do not download suspicious software to your computer or smartphone, and do not log in to the Internet banking using public network connection.
How to avoid phishing and online fraud?
You may receive emails that look like official emails from the bank at first glance, but the actual address is slightly different from the real one. Always check the end of the email address, which e.g. might not end with .sk but with .ru instead.
Never reply to such emails and delete them immediately. If an email asks you to update your personal information (identity, login name, ID, password) and you are invited to open a link to do so, never click on such links.
The links used by the bank must always contain security features, such as a green lock icon appearing in the browser window or or the secure “https” protocol at the beginning of the page URL.
Authorise your online banking operations via a 5-digit code sent to your phone number via SMS.
Choose your very own 4-digit Mobile PIN to log in to the Internet Banking and authenticate all your transactions.
The mobile token is a mobile application available for Android and iOS devices to generate one-time passwords for use in the Internet Banking. It works just like the physical token, and if you have your phone always with you, it can be a more convenient solution for you. You can download and activate the app by yourself via Internet Banking.
The hardware token is a physical transaction authentication device provided by the bank . Type the code from the authentication screen and enter a PIN. The Token will then generate an 8-digit code that you type in back to the appropriate field.
The hardware token is recommended to clients who perform a high number of transactions and look for greater safety than what the SMS authentication method can offer, or who travel abroad often without stable internet connection.
When accessing the VÚB Bank Internet Banking, always check whether the URL is secure. The URLs of the bank are certified by the internationally recognized certification authority, Entrust. If everything is correct, the URL in the browser window should be displayed in green colour or there should be a lock icon next to it. This feature protects against attackers attempting to display suspicious sites as legitimate VÚB pages.
Dynamic Risk Assessment System
The system is active throughout your entire Internet Banking session and based on data comparison, the system evaluates whether an additional authentication method is required to ensure the security of your operations. Thus it makes the use of Internet Banking faster, easier and much safer.