Mission and values
We want to be the best bank in Slovakia in customer satisfaction and continue to be excellent in achieving profitability and operational efficiency.
Knowing the values of our activities and services that we bring to society based on its needs, trust and respect towards all our clients, employees and shareholders, we strive to create a sense of belonging among our employees and the community, compete with the fair play sense and promote sustainable growth and results.
Our role is to provide high quality banking and financial services to our clients and to continually improve in all areas of our activity.
Values of VÚB brand
We want to offer products and services that are simple and people understand them. We can adapt and respond flexibly.
Our goal is to solve specific problems of people, we try to find relevant solutions. For the innovations we bring, we are looking for added value for our clients.
We think of the needs of both clients and employees and we want to build long-term relationships with them. We are not people who have become bankers but bankers who have remained people.
We believe that everything goes better with a smile and therefore we try to ensure that our clients have a reason to smile at every visit to VÚB Bank.
Values of Intesa Sanpaolo Group
We act fairly
We pursue our goals honestly, fairly and responsibly, fully respecting the rules and professional ethics as well as the spirit of the signed treaties.
We improve quality
We aim for continuous improvement, precision, readiness to challenge, and promote creativity in innovation. At the same time, we acknowledge and reward merit.
We act transparently
We commit ourselves that our activities, advertising, and contracts will be based on transparency so that all parties concerned can make independent and sound decisions.
We respect differences
We are going to connect big operations with deep local roots and to be a bank with broad vision without losing sight of individuals.
We support equality
We undertake to exclude any discrimination from our actions and to respect differences based on gender, age, ethnicity, belief, political opinion, trade union membership, sexual orientation, language skills or disability.
We listen carefully
In our work we govern the value of each individual. We use attentive listening and dialogue as the main tools for constantly improving our relationship with all parties concerned.
We act responsibly
We are striving for the best and most efficient use of resources, avoiding overproduction of waste and flamboyance, and prioritizing choices that take into account sustainable development.